CSM Automation Suite
Engine J

The Judge

Issue Detection & Auto-Healing

Transform operations from reactive firefighting to proactive resolution. Automatically detect and fix infrastructure issues before clients notice them.

See It In ActionView Pricing
4 hrs
Check Frequency
6 times per day
85%
Time Saved
2-3 hrs → 15 min review
P1-P4
Severity Levels
Prioritized response
Auto
Issue Resolution
Common fixes automated
PURPOSE

What This Engine Does

Transform operations from reactive firefighting to proactive resolution. The Judge continuously monitors infrastructure health and automatically resolves common issues before clients notice them.

Time Savings

Before
2-3 hours/day firefighting
After
15 min/day review
Savings
85%
PROCESS

How It Works

The Judge operates through a multi-phase workflow designed for maximum automation and reliability.

1

Health Check

Comprehensive infrastructure monitoring

  • Fetches all inbox statuses from Instantly.ai
  • Retrieves campaign performance metrics
  • Checks domain health records (SPF, DKIM, DMARC, blacklists)
2

Anomaly Detection

Compare against thresholds and identify issues

  • Analyzes data against defined thresholds
  • Detects anomalies and patterns
  • Assigns severity level (P1-P4)
3

Auto-Resolution

Automatically fix known issues

  • Rotate flagged inbox to backup
  • Pause campaign on critical bounce rate
  • Disable and replace compromised domain
  • Flag complex issues for manual review
4

Alerting

Notify appropriate channels

  • Log incidents to Incident_Log
  • Critical alerts to #alerts-critical with @channel
  • General alerts to #alerts-general
  • Proactive client notification when issues resolved
AUTOMATION

When It Runs

This engine works autonomously so you don't have to

Fully Automated

Runs in the background without manual intervention

  • Continuously monitors infrastructure health and auto-resolves issues before clients noticeMultiple times daily
PERFORMANCE

Performance Metrics

Key thresholds and benchmarks monitored by this engine

Monitoring Thresholds

MetricHealthyWarningCritical
Deliverability>95%<95%<90%
Bounce Rate<2%>2%>3%
Reply Rate DropStable>15% WoW>25% WoW
Inbox StatusActiveFlagged
Domain BlacklistClearListed
DATA FLOW

Inputs & Outputs

What goes in and what comes out

Inputs

  • 1
    Inbox Status
    Health of all sending inboxes
  • 2
    Campaign Metrics
    Performance data per campaign
  • 3
    Domain Records
    SPF, DKIM, DMARC, blacklist status

Outputs

  • 1
    Incident Log
    Full incident record with severity
  • 2
    Auto-Fix Actions
    Automated remediation taken
  • 3
    Slack Alerts
    Team notifications by severity
  • 4
    Client Notifications
    Proactive communication on fixes
RESULTS

Business Impact

The measurable benefits this engine delivers

Prevention

Catch problems in hours, not days

Client Experience

"We detected and fixed this" vs "Sorry it broke"

Reputation

Demonstrates operational excellence

Efficiency

Reduce firefighting from hours to minutes

INTEGRATIONS

Connected Data Sources

The platforms and services this engine integrates with

Instantly.ai API (inbox/campaign status)MXToolbox (blacklist monitoring)Google Postmaster (reputation)
FAQ

Frequently Asked Questions

Common questions about The Judge

ECOSYSTEM

Works With

Other engines that complement this one

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