Terms of Service

The Service is operated by Wryko LLC, a California limited liability company ("Wryko," "we," "us," or "our"), with a registered business address at 648 Azure Hills Drive, Simi Valley, CA 93065, United States and a business telephone of +1 (661) 607-9341. These Terms of Service (the "Terms") are a legally binding agreement between you and Wryko LLC and govern your access to and use of the Wryko social media management platform, our websites, and our related services (together, the "Service").

By creating an account, clicking to accept, or using the Service, you represent that you have read and agree to these Terms and to our Privacy Policy, which is incorporated into these Terms by reference. If you are entering into these Terms on behalf of a company or other organization, you represent that you have authority to bind that entity, in which case "you" refers to that entity. If you do not agree to these Terms, do not use the Service.

• "Service" means the Wryko platform, its dashboard, edge functions, websites, APIs, and related features that schedule and publish your content to your connected social accounts and that read, surface, and respond to comments and inbound direct messages on those accounts.
• "Connected Account" means an Instagram, Facebook, X, or LinkedIn account that you link to the Service through that platform's official authorization (OAuth).
• "Your Content" means the images, video, captions, hashtags, alt text, brand context, and other material you upload to or create in the Service, and the posts and replies published on your behalf.
• "AI Output" means captions, posts, suggested replies, and classifications produced with the assistance of artificial-intelligence models.
• "Platform Terms" means the terms of service, developer agreements, and API and community policies of each social platform you connect.

You must be at least 18 years old and able to form a binding contract to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately at support@wryko.com of any unauthorized use. You are responsible for the acts and omissions of anyone you allow to use your account.

Wryko is a social media management service: you connect your own Instagram, Facebook, X, and LinkedIn accounts through each platform's official OAuth and upload your own content, and Wryko schedules and optimizes its publishing to your connected accounts (LinkedIn is posting-only) and reads, surfaces, and responds to comments and inbound direct messages on those accounts. Wryko does not run paid advertising, does not send cold or marketing email, and does not import, purchase, or scrape contact lists.

The Service is offered on subscription tiers described on our Pricing page, priced on the number of connected social accounts. A free tier is available; paid tiers carry a subscription fee billed monthly or, where offered, annually, and there are no setup fees. The subscription begins on the date of signup and auto-renews at the end of each billing period at the then-published rate unless you cancel. We may change subscription pricing with at least thirty days' notice; a pricing change will not affect the billing period already paid for.

Paid subscriptions are billed in advance through our payment processor, Stripe. By subscribing to a paid tier you authorize us and Stripe to charge your payment method the recurring fee for each billing period until you cancel. If a charge fails, we may retry it and may suspend or pause publishing on your account until payment succeeds.

Fees are stated exclusive of taxes. You are responsible for any sales, use, VAT, GST, or similar taxes associated with your subscription, other than taxes based on our net income. Except where required by law, fees are non-refundable and we do not pro-rate refunds for partial billing periods. If you believe you have been billed in error, contact support@wryko.com within 60 days of the charge and we will review it in good faith. You agree to contact us to resolve a billing dispute before initiating a chargeback; a chargeback filed without first contacting us may result in suspension of your account.

You own Your Content, including your images, video, captions, and other creative, and you retain all rights in it. By uploading content and connecting your accounts, you grant Wryko a limited, non-exclusive, revocable, royalty-free license to host, store, reproduce, format, schedule, publish, and optimize that content on the social accounts you connect, and to post responses to comments and direct messages at your direction, solely to provide and improve the Service to you and as needed to route it to the platforms' APIs. This license ends when you delete the content or disconnect the account, except for copies already published to your connected platforms, which are then governed by those platforms, and for backup or log copies retained for the limited periods described in our Privacy Policy.

You represent and warrant that you own or have the necessary rights, licenses, consents, and permissions in Your Content and that its publication through the Service does not violate the rights of any third party or any applicable law or Platform Terms.

The Service, including its software, design, text, logos, and the "Wryko" name and marks, is owned by Wryko LLC and its licensors and is protected by intellectual-property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service for your internal business use during your subscription. You may not copy, modify, distribute, sell, lease, reverse-engineer, or create derivative works of the Service except to the extent that restriction is prohibited by law.

If you send us suggestions, ideas, or other feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use and incorporate that feedback without obligation or compensation to you.

You agree to the following when using the Service:

• Connect only accounts you own or are authorized to manage, and maintain valid authorization and any required developer or business relationship for each connected Instagram, Facebook, X, and LinkedIn account.
• Comply with the Terms of Service and platform and API policies of each connected platform as a condition of using the Service, including the Meta Platform Terms and Developer Policies, the X Developer Agreement and Policy (including its Display Requirements and Automation Rules), and the LinkedIn API Terms of Use and Marketing API Program terms. Use of platform data is limited to the use case approved by each platform.
• Do not post spam, deceptive, or platform-policy-violating content, and do not operate fake engagement, follower or vote manipulation, or any automation that breaches a platform's automation or rate-limit rules.
• Do not use the Service to harass, mass-message, or spam other platform users through comments or direct messages, and respect users who ask not to be contacted.
• Do not impersonate any person or organization, and do not post to accounts you are not authorized to operate.
• Publish only lawful content you have the right to use: no infringement of third-party intellectual-property or publicity rights, and no content that is deceptive, hateful, harassing, or otherwise prohibited by a platform's community standards or by applicable advertising or consumer-protection law. You are responsible for substantiating any marketing claims you publish.
• Do not introduce malicious code, attempt to access another customer's accounts, data, or engagement streams, or reverse-engineer, scrape, or circumvent the rate limits of the Service.

You are solely responsible for the content you publish through the Service and for ensuring you have the rights and authorization to publish it. We reserve the right to suspend or terminate accounts that violate these rules.

The Service integrates with third-party providers including Stripe (billing), Supabase (data, authentication, and media storage), Vercel (web hosting), Resend (transactional email), Anthropic (AI drafting), FAL.ai (AI media generation), Unsplash (stock imagery), Sentry (error monitoring), and the social platforms you connect through their official APIs — Meta (Facebook and Instagram), X, and LinkedIn. For accounts still connected under our older method, the Unipile and Ayrshare aggregators, which we are retiring, may also be involved until those accounts reconnect through official OAuth. Your use of those integrations is subject to their respective terms, and your use of each Connected Account remains subject to that platform's own terms. We are not responsible for outages, errors, changes, or data practices of third parties, and a platform may change or discontinue its API in a way that affects the Service.

You may cancel your subscription at any time from Settings → Billing → Manage subscription. Cancellation takes effect at the end of the current billing period; we do not pro-rate refunds for partial periods. We may suspend or terminate your account if you breach these Terms or if continued service poses a legal or security risk to us or other users. On termination your right to use the Service ends; provisions that by their nature should survive — including content ownership, intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law — survive termination.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee any specific reach, engagement, follower growth, or business outcome, and we do not warrant that the Service will be uninterrupted or error-free.

The Service uses AI to draft captions, posts, and suggested replies; these drafts are an assist, not a final product. You are responsible for reviewing AI-assisted content before it is published and for ensuring that everything published on your connected accounts is accurate, lawful, and compliant with each platform's policies. AI output can contain errors, and we do not warrant that AI-drafted content is suitable for publication without your review.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WRYKO WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR REPUTATION. Our total liability for any claim arising out of or relating to the Service is capped at the greater of the fees you paid us in the 12 months preceding the claim or one hundred U.S. dollars (US$100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

You agree to defend, indemnify, and hold harmless Wryko LLC and its officers, members, and employees from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Your Content or its publication through the Service; (b) your use of the Service in violation of these Terms, applicable law, or any Platform Terms; or (c) your violation of the rights of any third party. We may assume the exclusive defense of any matter subject to indemnification, in which case you agree to cooperate with us.

Please read this section carefully — it affects how disputes are resolved. Before filing a claim, you agree to first contact us at legal@wryko.com and to try in good faith to resolve the dispute informally for at least 30 days.

If we cannot resolve a dispute informally, you and Wryko agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered under the rules of a recognized arbitration provider, rather than in court, except that either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect intellectual-property rights. You and Wryko each waive any right to a jury trial and to participate in a class, collective, or representative action. You may opt out of this arbitration agreement by emailing legal@wryko.com within 30 days of first accepting these Terms. If any part of this section is found unenforceable, the remainder will still apply, except that if the class-action waiver is found unenforceable, this arbitration section will not apply to that dispute.

These Terms are governed by the laws of the State of California, United States, without regard to its conflict-of-law principles. Subject to the arbitration section above, the state and federal courts located in California will have exclusive jurisdiction over any dispute not subject to arbitration, and you consent to venue there. For questions about these Terms, contact us at legal@wryko.com.

We may update these Terms from time to time. Material changes will be communicated via email or in-app notice at least 30 days before they take effect, and we will update the "Effective" date above. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree to a change, your remedy is to stop using the Service and cancel your subscription before the change takes effect.

• Entire agreement. These Terms and the Privacy Policy are the entire agreement between you and Wryko regarding the Service and supersede any prior agreements on that subject.
• Assignment. You may not assign these Terms without our prior written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
• Severability and waiver. If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it.
• Force majeure. Neither party is liable for a failure or delay caused by events beyond its reasonable control, including outages, acts of a platform, or changes to a platform's API.
• Notices. Legal notices to Wryko should be sent to Wryko LLC, 648 Azure Hills Drive, Simi Valley, CA 93065, United States, or to legal@wryko.com. We may give you notice by email or through the Service.
• Relationship. These Terms do not create any agency, partnership, or joint venture between you and Wryko.